Internet explorer uses the wrong application for .doc files

This is a guide on how to get your files opening in the right program after you've got a new computer or a Windows update has reset your settings and you find the wrong app is loading when you open a file. This screen lists the most popular functions Email, Web browser etc so you can quickly select the program you want to use, eg Chrome. It may well be this is enough to solve your problem, but if the file in question isn't covered by this list, then continue with the steps below.

Scrolling down to the bottom of the menu allows you to select Set defaults by app. This menu presents a full list of programs installed on your PC, and allows you to set them as default. The document is in a physical location. The URL given to the href is a Physical location. It is working in other browsers — Regish Veeramoni. Add a comment. Active Oldest Votes.

Chris L Chris L 1 1 gold badge 3 3 silver badges 10 10 bronze badges. Sign up or log in Sign up using Google. Sign up using Facebook. Sign up using Email and Password. Post as a guest Name. Email Required, but never shown. Word Started worked for about a month after and then the system admins made a change to the OU or group policy, the outcome was that Word Starter now fails to function.

Their answer to this is that Word Starter is not really an enterprise level product and should not have been working at all and to remove it completely. I hesitate to do this since I cannot reinstall it as it is an OEM product.

I have moved everyone over to Open Office this was installed as a backup on the image to fix that emergency. Now, when teachers go to web sites that serve up. Luckily, Open Office will open these files when told to ut, I have to reset the default program to open this file type every few reboots.

Personally I think it's a Word issue - it must be changeing the default file extention. My issue is WS donesn't work now so I can't get in it to see if there are even setting I can change. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. Basith M. Wednesday, December 23, AM. Hi, I have received the message regarding to your issue.

Before we know that, you could try the steps below to fix it. Use compatibility mode to view the website and open it. Best Regards Simon Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help.

Hi Sergio, Also, you could change some settings in your Office Word. Hope it will be helpful to you. Thursday, December 24, AM. Monday, January 4, AM. Hi Sergio, Thank you for your reply. Tuesday, January 5, AM. Windows Defender is disabled in our corporate network. We use Symantec Endpoint Protection instead, which I have also disabled without any changes in the behavior.

Tuesday, January 5, PM. Hi, Thank you for your reply. Good luck to fix it. Wednesday, January 6, AM. But what is the difference for the two cases in terms of what is being traced? Good luck Robert Aldwinckle Wednesday, January 6, PM. Hello again, I'm still looking for a solution to this problem. Any more ideas?

Friday, March 4, AM. What do your traces show? What's different? Robert Aldwinckle Sunday, March 6, AM. Did you find the answer?